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One-year warranty

You may bring the product purchased from us to our store and present the product warranty certificate. Products purchased from VICACCI (excluding accessories) are entitled to one year of free product maintenance services, including repair and refurbishment. The above does not include any damage caused by human factors.


Contact Customer Service


Phone: +852 28898979 / +852 60952612

Fax: +852 2889 3335 

Monday to Friday: 9:30AM - 06:00PM

Saturday: 9:30AM - 1:00PM